FREQUENTLY ASKED QUESTIONS
First we will ship your order then you will receive an e-mail that contains the tracking number.
Also you can check tracking number each time.
Shipments inside Greece
Shipments inside European Union
Shipemtns around the world.
Please read Shipping and Handling
If you have any issue , please contact us .
Τhe delivery time depends on the shipping method,
about normal box sized inside Greece indicatively 2-3 days, inside European Union 5-7 days, around the world 12 days.
about oversized boxes,it will take more time, due to the size and the procedure followed,inside Greece around 3 days, inside european union 9 days and around the world 12-16 days.
if you need our help, we will be glad to serve you!
Τhe availability of the products changes frequently, when a product is sold out, it is defined as "sold out" . However, you have the possibility to enter a waiting list and when we have the specific product available again, you will be informed and you will be able to place your order!
In Stock (immediately available), available products take 1-2 days to be shipped.
In Stock (available on certain days), available products that are in external warehouses take 8-12 days to be shipped.
Preorder , the future availability of the product is written.
Waitlist , The item is currently waitlisted. You can add yourself to the waitlist.
Sold out , You can add yourself to the waitlist.
Please read Availability
If you have any issue , please contact us .
Of course, the photos are directly from the product and you will receive a similar, authentic and new one! If you need any clarification, contact us !
The non-Refundable Deposit (NRD) compared service concerns the products that are on pre-order, are not available immediately and are in the order collection process. it is the payment with which you have booked your favorite product, it also helps you make a reservation without having to pay the full value of the product. however, based on international manufacturer protection rules, the advance payment is non-refundable, if for any reason you cancel your order, unfortunately you lose the advance payment.
however, in the event that the manufacturing company cancels the manufacturing of the product, only then the advance payment will be returned to you.
Please read Availability
If you have any issue , please contact us .
